Associate Network Engineer

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 3,60,000 - 10,00,000 ₹ 3,60,000 - 10,00,000 /year

Experience

No experience required

No experience required

Apply By

26 Nov' 26

Posted 1 day ago

Fresher Job

138 applicants

About the job

About the Role
We are looking for a reliable and proactive NOC Engineer to help keep our infrastructure running smoothly. You will be the first line of response for outages, network incidents, and hardware issues, and will support our customers when the dedicated support team is unavailable.

Key Responsibilities
1. Monitor the uptime and health of servers, network devices, and services across all our locations
2. Detect, report, and escalate outages promptly, and track them until resolution
3. Coordinate with upstream ISPs during DDoS attacks and network-level incidents
4. Coordinate with datacenter teams and hardware vendors for hardware failures and replacements
5. Handle client support tickets, chats, and calls when the dedicated support team is not available
6. Maintain clear incident logs and hand-over notes for the team
7. Follow escalation procedures and communicate status updates to management and affected clients

Skill(s) required

Client Interaction Client Relationship Management (CRM) Computer Networking English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) Network Monitoring Sales Management Virtualization

Earn certifications in these skills

Other requirements

Skills Required

1. Basic understanding of networking (TCP/IP, DNS, routing; BGP knowledge is a plus)

2. Familiarity with Linux servers and command line

3. Understanding of DDoS attacks and basic mitigation concepts

4. Good written and spoken communication in English and Hindi

5. Calm, responsible approach under pressure

6. Experience with monitoring tools, Proxmox, MikroTik, or WHMCS is a plus

Salary

Probation:

Duration: 6 months

Salary during probation: ₹10,000 - 10,001 /month (only for freshers)

After probation:

Annual CTC: ₹ 3,60,000 - 10,00,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 1,80,000 - 5,00,000 /year

2. Variable pay: ₹ 1,80,000 - 5,00,000 /year

Perks

5 days a week

Number of openings

4

About NETPOOL TECHNOLOGIES PRIVATE LIMITED

Kolkata

NETPOOL TECHNOLOGIES PRIVATE LIMITED, trading as XiteNodes, is a leading provider of hosting solutions, offering primary game hosting services for popular titles like Minecraft and GTA, VPS hosting with scalable resources, dedicated hosting for high-performance needs, and on-demand web hosting solutions tailored to specific requirements.

Activity on Internshala

Hiring since June 2024

6 opportunities posted

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