Associate - HR Operations in Gurgaon, भारत

Baxter seeks an HR Operations Associate to deliver frontline support to employees and managers globally. The role involves handling HR inquiries, processing Workday transactions, and managing employee data while maintaining service level agreements across rotational shifts.

Responsibilities

• Provide Tier 1 HR support via chat, email, and ticketing systems
• Process Workday transactions for new hires, job changes, terminations, and transfers
• Respond to employee inquiries on policies, benefits, payroll, and time-off
• Ensure data accuracy in HRMS and support compliance audits
• Triage complex cases and escalate to specialist teams while tracking resolutions

Requirements

• Graduate degree in any discipline
• 6 months to 2 years HR support experience
• Proficiency with Workday transactions and ServiceNow ticketing systems
• Strong English communication and customer service skills
• Attention to detail, Excel proficiency, and problem-solving ability
• Flexibility to work rotational shifts across regions