Back to list

Vacancy description

Associate, Client Solutions - Global Corporate (Flexible with shift timings) in Gurgaon, भारत

GLG

  • Full-timeStandard weekly hours

Gurgaon, भारत

Job Title: Associate, Service (Corporate) 

Business Unit: Global Corporate   

Location: Gurugram  

About the role  

GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment.  

Associates are the engine driving GLG’s Insight Network – the world’s largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead.  

Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.       

Specific responsibilities include (but are not limited to):  

  • Engaging with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win  
  • Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts  
  • Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts  
  • ​Upholding GLG’s compliance framework and embracing our company values  

As an Associate, you will have the opportunity to:  

  • Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world  
  • Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management  
  • Cultivate account management and commercial skills through direct client relationship building and responsive service.  
  • Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success.  

An ideal candidate will have the following:  

  • Bachelor’s degree or higher (required) 
  • 0-3 years of work experience in client-facing, sales, or account management roles  
  • Demonstrated critical thinking and creative problem-solving skills  
  • Excellent communication and interpersonal skills, including comfort with phone-based outreach  
  • Ability to work independently and collaboratively, in an ever-changing and ​fast-paced environment  
  • Receptive to close coaching and feedback  
  • Ability to multitask and prioritize effectively, while ensuring an attention to detail​ 
  • Hustle and tenacity that drives you to go above and beyond to delight clients ​ 
  • Appreciation for data and understanding the numbers​ 
  • The candidate must be Flexible to work during early morning, evening, or night shifts as our operations follow a 24/5 model, with each shift spanning 9 hours  

 

About GLG / Gerson Lehrman Group

GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.

At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.

We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Similar vacancies

More like this role

  • Remote
  • Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Associate/Senior Associate – Client Solutions based in India (Remote, US Hours). In this role, you will play a key part in driving revenue growth by connecting businesses with industry experts ...

भारत

  • Full-time
  • Contract
Job Title – Senior Associate, Client Solutions Business Unit: Client Solutions Location - Gurugram Shift timings - 5pm - 2am IST Job Summary GLG is the leading insights network, connecting our clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great ...

Gurgaon, भारत

  • Full-time
... Hustle and tenacity that drives you to go above and beyond to delight clients - Appreciation for data and understanding the numbers - The candidate must be Flexible to work during early morning, evening, or night shifts as our operations follow a 24/5 model, with each shift spanning 9 hours About GLG / Gerson Lehrman Group ...

Gurgaon, भारत

Rs 100000 per month

... qualifying trainers - Nurture and follow up with leads consistently to keep the conversation alive and moving toward a decision - Build long-term relationships with corporate stakeholders, becoming a trusted point of contact - Coordinate between clients and trainers to ensure a smooth handoff and ongoing alignment - Keep ...

भारत

Crimson Interactive

Client Service Associate

  • Contract

Rs 3 - 4 lakhs p.a.

... tasks according to urgency and impact 8. Should be flexible to work in rotational shift timings: 6 am to 3 pm/10 am to 7 pm/3 pm to 12 midnight 9. Should be flexible to work in rotational Saturday and Sunday working environments. This job role includes rotational shifts and rotational week offs Shift timings: 6 am to 3 pm/10 ...

Bombay, भारत

Venture Informatrix

Client Support Associate

  • Full-time
... our team. The ideal candidate should have excellent English communication skills, a confident phone presence, and the ability to engage potential and existing clients professionally. Requirements NIGHT SHIFT ONLY - Clearly communicate value propositions and service benefits in fluent, confident English. - Handle inbound inquiries ...

Visakhapatnam, भारत

Pathfinder Business Analysis Private Limited

Client Service Associate

Job Description: Client Success Consultant Shift: Night Shift (U.S Shift) Location: Coimbatore Position Overview The Client Success Consultant (CSC) serves as the first point of contact for customers, managing inquiries, resolving issues, and ensuring a seamless customer experience. This role requires excellent communication ...

Coimbatore, भारत

  • Contract

Rs 9 - 12 lakhs p.a.

... them successful. - You are an engineering graduate and have 1+ years of work experience in B2B customer success . - You have a genuine interest in conversations with people from different backgrounds to learn about their lives. Salary and Location Location: Bangalore Expected CTC: We pay on top of market standards with generous ...

Bangalore, भारत

JPMorgan Chase & Co.

Associate Client Support

  • Full-time
Job Description You are a strategic thinker passionate about driving solutions in Asset Management Client Onboarding & Implementation . You have found the right team. As “Asset Management Client Onboarding & Implementation Professional ” within our dynamic team, you will be responsible for setting and improving our organizational ...

Bombay, भारत

Precision Medicine Group

Supervisor, Global Sample Solutions

... investigations and discrepancy resolution. The Supervisor provides operational guidance, training, workload prioritization, and escalation support to Global Sample Solutions Specialists. This position monitors key performance indicators (KPIs), turnaround time (TAT), quality, and backlog aging while partnering with cross-functional ...

Pune, भारत