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Job Description

**Key Responsibilities:**

Oversee and manage all stewarding operations, including dishwashing, laundry, and general housekeeping support services to maintain the highest standards of cleanliness and hygiene
Supervise, train, and mentor stewarding staff members, ensuring consistent performance, professional conduct, and adherence to company policies and procedures
Develop and implement standard operating procedures (SOPs) for all stewarding functions to optimize efficiency and maintain quality standards across all departments
Monitor inventory levels of cleaning supplies, linens, and equipment; coordinate procurement and manage stock to minimize waste while controlling costs
Conduct regular quality inspections of all stewarding work, including dishware, glassware, linens, and guest room cleanliness to ensure compliance with Fairmont standards
Maintain strict adherence to health, safety, and sanitation regulations, including HACCP protocols and local food safety requirements
Manage stewarding department budget, track expenses, and identify cost-saving opportunities without compromising service quality
Schedule staff shifts, manage attendance records, and ensure adequate coverage to meet operational demands during peak and off-peak periods
Coordinate with other departments (housekeeping, food and beverage, front office) to ensure seamless service delivery and guest satisfaction
Maintain and troubleshoot stewarding equipment, arrange timely maintenance and repairs, and ensure proper equipment utilization
Prepare and submit regular reports on departmental performance, staffing metrics, and operational challenges to senior management
Foster a positive work environment that promotes teamwork, professional development, and employee engagement within the stewarding department

Qualifications

**Required

Qualifications

:**

High school diploma or equivalent; hospitality or hotel management certification preferred
Minimum 3-5 years of progressive experience in stewarding, housekeeping, or related hospitality operations management
Proven supervisory or team leadership experience managing 10+ staff members
Strong knowledge of food safety, sanitation standards, and HACCP protocols
Proficiency in inventory management and cost control practices
Excellent organizational and time management skills with ability to prioritize multiple tasks
Demonstrated ability to develop and implement standard operating procedures (SOPs)
Strong communication and interpersonal skills with ability to work cross-functionally across departments

Additional Information

WHAT IS IN IT FOR YOU:

Come As You Are
Work With Purpose
Grow, Learn and Enjoy
Explore Limitless Possibilities

Assistant Manager Stewarding manager - Fairmont Agra

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