Vacancy description
India, Rāniganj
Assistant Manager - Service & Support in Rāniganj, India is listed on Jobeax. Browse 30,000+ vacancies available.
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Prioritising the facilities' needs
Ensure to provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle machine, etc. Assisting the team with any assigned projects and providing backup as and when required. DMR and MMR, and sharing the same with Property Manager and client.
Assisting in improving and monitoring procedures to ensure cost-effective and efficient services.
Assisting in preparing and developing the documentation of standard policies and procedures
Ensure the housekeeping staff is well-groomed.
In this role, you'll take on difficult issues and seek out opportunities to improve operations. You'll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.
Achieve Key Performance Indicators and Service Level Agreements targets.
To provide administrative support to the Facility Management team.
Implementation of client specific app-based tools.
In addition, you'll carry out routine service audits to ensure that the team maintains its overall performance. You'll also oversee creating stock reports, meeting minutes and monthly management reports to the clients.
Strong knowledge of facility / building / property operations
Playing a key role, the ideal candidate holds a Degree or Diploma in Hotel management / Graduate with Building management experience and at least 3 to 5 years' experience in facilities management. Preferable from IHM or any reputed HM institute You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations.
Solid background in team management. Experience in Facilities Management is required.
Strong Customer Service focus
Demonstrated experience with continuous improvement initiatives highly desirable
Demonstrated experience with client reporting and preparation of reports required.
and assign and monitor maintenance projects. At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
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