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Job Description

Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings.
Responsible for ensuring that all reservation filing and correspondence is carried out daily..
Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.

Qualifications

Guest focused personality is essential
Prior experience working with Opera or a related system experience is an asset
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus Point.

Additional Information

experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus

Assistant Manager Reservation

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