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Job Description
Assist the Housekeeping Manager in planning, organising and supervising the housekeeping department, including guest rooms, public areas, laundry and linen services.
Inspect guest rooms and public areas regularly to ensure furnishings, facilities and equipment are clean, well-maintained and in good repair.
Monitor room cleaning productivity and ensure all housekeeping duties are carried out to the highest standard, providing guests with maximum efficiency of service and comfort.
Plan and organise departmental training for ambassadors, with particular attention to service standards, courtesy, efficiency and job knowledge.
Prepare weekly staffing schedules, monitor attendance and conduct labour planning to maintain cost effectiveness and meet hotel activity levels.
Maintain accurate inventory of stocks, guest supplies and linens, ordering to par levels as necessary and preventing loss or pilferage.
Handle guest complaints professionally and establish amicable relations with guests, addressing their needs and concerns promptly.
Prepare monthly reports and submit to the Housekeeping Manager.
Ensure all department equipment and work areas are maintained to a high standard and that security of guest rooms and keys is upheld.
Qualifications
Previous Housekeeping management experience, in a similar role is essential.
Strong operational background with experience in the implementation and management of brand standards
Sound knowledge of Opera and Microsoft applications.
Proven experience with cost control including payroll, expenses and forecasting
Well groomed & articulate in communication.
Excellent time management, organisational skills and ability to work autonomously
... program for all guestrooms and public space. • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. • Observes service behaviors of employees and provides feedback ...
... program for all guestrooms and public space. • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. • Observes service behaviors of employees and provides feedback ...
... program for all guestrooms and public space. • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. • Observes service behaviors of employees and provides feedback ...
... Support the General Manager and Executive Housekeeper in achieving departmental and hotel-wide objectives Qualifications - Minimum 3-5 years of experience in housekeeping operations, with at least 2 years in a supervisory or management role - Proven track record of managing housekeeping teams in a luxury hotel or hospitality ...
... program for all guestrooms and public space. • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. • Observes service behaviors of employees and provides feedback ...
... program for all guestrooms and public space. • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. • Observes service behaviors of employees and provides feedback ...
... program for all guestrooms and public space. • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. • Observes service behaviors of employees and provides feedback ...
Job Description: Assistant Facility Manager Location: Chennai Role Summary We are seeking an experienced Facility Manager to lead housekeeping operations with a strong focus on quality, team ownership, and disciplined execution, ensuring consistently high standards across all properties. Key Responsibilities - Operational ...
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... includes 19 venues and a skywalk connection to Hyderabad Marriott Hotel & Convention Centre. Hotel teams work across front office, reservations, culinary, F&B, housekeeping, engineering, marketing and guest relations. Courtyard by Marriott Hyderabad is hiring for Assistant Manager – Reservations in Hyderabad. Support the reservations ...