Assistant Manager - Guest Relation in Bejawada, भारत
Accor
Full-timeStandard weekly hours
Bejawada, भारत
Company Description
"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Greet guests with warmth and professionalism, ensuring a positive first impression
Respond promptly to guest queries and concerns, resolving issues in a timely and efficient manner with empathy and active listening
Provide supportive guidance to reception team members to foster a collaborative work environment
Maintain accurate front-office logs, shift reports, and comprehensive records of guest information, bookings, and special requests
Coordinate with housekeeping, maintenance, and other departments to address operational needs and resolve day-to-day issuesRemain flexible and willing to work extended hours or shifts as needed to support hotel operationsAdapt to changing priorities and handle multiple tasks simultaneously with composure
Qualifications
Bachelor's degree in Hospitality Management, Tourism, Business Administration, or related field
Previous experience in guest relations, front-office operations, or customer-facing hospitality roles
Experience with hotel management systems or reservation software
... wellness rituals, and the timeless care of the Raffles Butler. Job Description We are seeking an experienced and customer-focused Assistant Manager for Guest Relations to join our hospitality team in Udaipur, India. In this role, you will be responsible for ensuring exceptional guest experiences, managing guest relations ...
... wellness rituals, and the timeless care of the Raffles Butler. Job Description We are seeking an experienced and customer-focused Assistant Manager for Guest Relations to join our hospitality team in Udaipur, India. In this role, you will be responsible for ensuring exceptional guest experiences, managing guest relations ...
... simultaneously with composure Qualifications - Bachelor's degree in Hospitality Management, Tourism, Business Administration, or related field - Previous experience in guest relations, front-office operations, or customer-facing hospitality roles - Experience with hotel management systems or reservation software [{"name": "full_time", ...
... Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, ...
... Development, Cloud Computing, Digital Marketing, and other emerging technologies. Job Summary We are looking for a proactive and result-oriented Corporate Relations Manager to establish and maintain strong relationships with corporate organizations, build strategic partnerships, generate placement opportunities for students, ...
... can also access an outdoor swimming pool, a fitness centre and Quoros Spa . Delivering these services requires coordination across front office, reservations, guest relations, culinary, food and beverage, housekeeping, engineering and other hotel teams. The Guest Relations Manager helps shape guest interactions and service ...
... Department: Customer Experience Experience: 1–3 years preferred Education: Graduate preferred Employment Type: Full-time Reports To: Centre Head / Customer Experience Manager Role Purpose - Handle customer enquiries professionally to provide timely and accurate information. - Address general customer queries regarding tickets, timings, ...
Job Description Assistant Manager Front Office plays a key leadership role in the day-to-day operations of the hotel, acting as the Manager on Duty during assigned shifts. This position ensures that all departments operate efficiently and that guest experiences meet brand standards. The Assistant Manager Front Office handles ...
... other duties as directed by the Guest Service Manager & Assistant Manager. - Assists Guest Service Manager & Assistant Manager Guest Services to improve the Guest Service Department. - Provide efficient, friendly and professional service to all guests. - Lead by example when attending to guest requests. Show efficiency ...
2. JOB DETAILS: Position Title: Shift Manager/Assistant Manager/Senior Assistant Manager, Reports to: Store Manager / Cluster Manager, Department: Operations 3. JOB PURPOSE The Shift Manager plays a critical role in leading store operations during assigned shifts, ensuring outstanding guest experience, team development, ...