Assistant General Manager-Accounts Receivable Lead(CA/CMA) in Chennai, भारत

ZF is a global technology company supplying advanced mobility products and systems for passenger cars, commercial vehicles and industrial technology. Its comprehensive product range is primarily aimed at vehicle manufacturers, mobility providers and start-up companies in the fields of transportation and mobility. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate as well as enhancing safe mobility. Alongside the automotive sector – passenger cars and commercial vehicles – ZF also serves market segments such as construction and agricultural machinery, wind power, marine propulsion, rail drives and test systems. With some 168,700 employees worldwide, ZF reported sales of €46.6 billion in fiscal year 2023. The company operates 162 production locations in 31 countries. Job Description What you can look forward as Assistant General Manager- Accounts Receivable Lead ( CA/CMA): Leadership & Strategy

• Lead and manage all AR processes (Cash Application, Dispute Management, Collections) across global entities or business units.
• Define the AR operational strategy aligned with business goals and global process frameworks.
• Build, develop, and mentor a high-performing AR team; foster a collaborative and performance-driven culture.
• Act as a key finance partner for internal business units, Sales, and Customer Service teams.

• Ensure timely and accurate application of incoming payments to customer accounts.
• Monitor unapplied/unallocated cash and drive resolution with internal/external stakeholders.
• Collaborate with banks, treasury, and customer service teams to streamline receipt processing.

• Oversee root cause analysis and resolution of payment disputes, short payments, and deductions.
• Coordinate with sales, customer service, and logistics teams to reduce dispute aging and recurrence.
• Implement standardized workflows and dispute resolution mechanisms.

• Drive timely collection of receivables while maintaining positive customer relationships.
• Ensure adherence to defined collection strategies, follow-ups, and escalation policies.
• Monitor overdue receivables and improve Days Sales Outstanding (DSO) performance.

• Ensure all AR processes comply with internal controls (ICS), company policies, and audit requirements.
• Maintain documentation and audit trails for all AR activities.
• Collaborate with auditors during internal/external audits, providing necessary data and explanations.

• Define and track KPIs/SLAs for AR operations – including cash application accuracy, DSO, dispute resolution turnaround, and collection effectiveness.
• Analyze AR aging, customer risk, and cash flow forecasts.
• Drive continuous improvement and process automation through Lean, Six Sigma, or digital tools (e.g., RPA, AI-based collections).

• Qualified Chartered Accountant (CA) or Cost Accountant (CMA) with additional certifications like Credit Management or Lean Six Sigma considered a plus.
• 15–20 years in Accounts Receivable (AR) and Order-to-Cash (O2C) processes within Shared Services or multinational environments, including 10+ years in leadership roles managing large teams.
• Strong command of SAP or similar ERP systems, AR tools, and reporting platforms such as Power BI.
• Deep expertise in Accounts Receivable operations, including Trade Receivables Schedule preparation for internal and external audits (India entities), Subledger (SL) vs General Ledger (GL) reconciliation and timely issue resolution, Expected Credit Loss (ECL) and Bad Debt provisioning, and ensuring strong internal control compliance across AR processes.
• Extensive experience in managing compliance requirements such as EDPMS, IRM, and eBRC closures through effective coordination with banking partners and tax teams.
• Proficient in revenue recognition and month-end accounting activities for India entities, collaborating closely with Controlling, Logistics, and Sales teams to ensure compliance with accounting standards and business requirements.