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Vacancy description

AR Voice in Hyderabad, भारत

2coms

  • Full-timeStandard weekly hours

Rs 12 - 20 lakhs p.a.

Hyderabad, भारत

Job Description: AR – Voice Process

Role: Accounts Receivable (AR) – Voice Process

Experience: 1–5 years

Location: As per business requirement

Shift: US Shift

Process: International Voice Process

Job Responsibilities

  • Handle inbound and outbound calls with international customers regarding outstanding payments and overdue invoices.

  • Follow up on pending payments, resolve billing disputes, and clarify invoice-related queries.

  • Perform collections activities while maintaining professional customer relationships.

  • Coordinate with customers to establish payment commitments and ensure timely collections.

  • Maintain accurate call records, collection notes, and account updates in the system.

  • Meet daily, weekly, and monthly targets for collections, call quality, and productivity.

Required Skills

  • Experience in Accounts Receivable, Collections, or International Voice Process.

  • Excellent verbal communication and customer-handling skills.

  • Basic knowledge of invoice processing, payment follow-ups, and aging reports.

  • Good negotiation, problem-solving, and objection-handling skills.

  • Comfortable working in US shifts and achieving performance targets.

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