Job Description

WHAT YOU’LL DO

As a Process Expert-AR (B2C Stores) , you will act as the subject matter expert (SME) for a specific process and closely collaborate with Global Process Owner and Process Lead to evaluate the efficiency of the process, identify inconsistencies and revise processing techniques (e.g. automation) as needed to improve AR processes and maximize productivity. responsibilities, including performance management and salary conversations.

Key Responsibilities:

Secure Accounting processes (Work in a process-orientated manner and around atomization to secure accounting processes, catch and resolve exception cases)
Administer and follow-up IT incidents occurring in the AR processes
Analyse (Work with automated data outputs, analyse, align with stakeholders and submit for handling)
Balance sheet / Accounts receivables reconciliations and reporting
Bank management (Responsible for omni bank accounts – reconciliation, transfers, approval of outgoing payment files)
Closing activities and valuations (Month and year end reconciliations)
Billing management (including set up of customer master data and manage dunning processes for B2B customers)
Secure 100% sales integration between POS, SAP CAR and SAP ECC
Handling of second line customer queries
Supports team in complex client cases or issues
Monitor AR processes, supported by RPA, and perform issue resolution as required
Support audit, global/regional/local
Monitoring accuracy of the sales flow in the ERP system
Act as subject matter expert (SME) for process documentation of your specific process (e.g. Card and Cash Apps, Cash In Transit, GCMC etc)
Sets and oversees the maintenance of the specific SSC AR process following global policies and standards and monitors adherence
Get understanding of stakeholders’ requirement, collecting data, delivering analysis, problem resolution and support recommending options
Identify process specific improvement initiatives, analyze and present business case to support prioritization of development
Educate the SSC AR team members in terms of processes and technology
Stakeholder management with Business Tech and AM and assess the impact of new products / product changes on AR activities
Support tech to define requirements and dependencies for automated solutions that meet regulatory requirements
Responsible for compliance with globally determined rules and regulations and country specific legislation
Ensures policies, practices and procedures are understood and followed by direct reports, and/or other stakeholders
Understand and meet legal obligations in reference to local laws, regulations and requirements
Collaborate and ensure clear communication with relevant stakeholders, both internal and external, for given processes
Maintain close relationship with (Sr.) Specialists / Specialists
Maintain close relationship with R2R specialist for reconciliation & closing processes

WHO YOU’LL WORK WITH

Global Accounting- Account Receivable team is responsible for day-to-day steering of group’s AR B2C and B2B global sales including all brands and both internal and external sales channels . We thrive on securing the constant accuracy and improvement of primarily automized solutions to enable the reporting of H&M Group’s AR B2C & B2B global sales

WHO YOU ARE

We are looking for people with…

University-level education within Accounting/Bus Admin/Economics/System engineering or equivalent experience
Accounting skills, 8+ years of relevant work experience (Sales Reconciliations, Credit card/cash/GCMC reconciliations, Intercompany transactions and business models, VAT, legal reporting, CoA navigation/application, Accounts Receivables, Payment reconciliation, Banking, Closing, Analysis and Audit)
Communicative in English (written and oral)
Ability to train in, co-ordinate, plan and lead activities
Good knowledge of SAP ECC
Analytical; skilled in securing the accuracy of financial data and resolving discrepancies
Profound process competence (system/process knowhow/technical skills, basic understanding of integrations and comfortable in solution template responsibility and working in an IT landscape/environment)
Excel skills within data analysis/reconciliations (indexes, lookups, pivot tables)
Good understanding of legal obligations/laws for reporting of sales – globally and/or locally/domestically
Basic understanding of RPA
Experience in managing AR store processes within a global environment
Banking experience (Outgoing payment processing and integrations)
Experience of SAP ECC – FI-CO, FI-CA, Sales & Distribution (SD), POS CAR , Business Warehouse (BW)
Documented experience of process development
Experience of incident/change management
It is an advantage to have experience of/expertise within key (business critical) subject matter such as – Sales Audit for stores, SAP CAR (identifying sequence gaps), etc.

Personal competencies:

Collaborative and supportive - a true team player that likes to coach, support and help others and naturally builds cross functional networks and relationships.
Communicative – confident and able to communicate clearly with internal and external stakeholders including the ability to plan and execute activities clearly
Analytical – Ability to analyse process flows and data outputs to recognise steps to take
Flexible and adaptable – Open minded and always prepared for new changes and opportunities
Decisive and action oriented – Pro-active, solution orientated and driven persona
Positive – positive mindset and resilience in the face of challenges

WHO WE ARE

H&M is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M here .

WHY YOU’LL LOVE WORKING HERE

At H&M, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

We offer all our employees at H&M attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here .

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

AR Process Expert- B2C Stores

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