Task Description: •Minimum of 7 to 8 years of experience in Application
support.

*Having good knowledge in logistics business and application

•Proven experience in IT support, incident management, problem management,
and change management.

•Familiarity with ITIL framework and best practices.

•Strong analytical and problem-solving skills.

•Excellent communication and interpersonal skills.

•Experience with specific IT support tools (e.g., ServiceNow, JIRA)

•ITIL certification or similar qualifications

•Practical knowledge of any RDBMS, experience with SQL

•Experience in debugging, automated testing

•Good time-management, organizational, multi-task and prioritization skills

Work Result: 100

Skill Area: Application Development

Technology: JavaScript

Proficiency - Technology: Basic

Secondary Skill Area: Data Management & Analytics

Secondary Technology: MySQL DB

Proficiency - Secondary Technology: Basic

Responsibilities

Task Description: •Minimum of 7 to 8 years of experience in Application
support.
*Having good knowledge in logistics business and application
•Proven experience in IT support, incident management, problem management,
and change management.
•Familiarity with ITIL framework and best practices.
•Strong analytical and problem-solving skills.
•Excellent communication and interpersonal skills.
•Experience with specific IT support tools (e.g., ServiceNow, JIRA)
•ITIL certification or similar qualifications
•Practical knowledge of any RDBMS, experience with SQL
•Experience in debugging, automated testing
•Good time-management, organizational, multi-task and prioritization skills
Work Result: 100
Skill Area: Application Development
Technology: JavaScript
Proficiency - Technology: Basic
Secondary Skill Area: Data Management & Analytics
Secondary Technology: MySQL DB
Proficiency - Secondary Technology: Basic

Qualifications

Task Description: •Minimum of 7 to 8 years of experience in Application
support.
*Having good knowledge in logistics business and application
•Proven experience in IT support, incident management, problem management,
and change management.
•Familiarity with ITIL framework and best practices.
•Strong analytical and problem-solving skills.
•Excellent communication and interpersonal skills.
•Experience with specific IT support tools (e.g., ServiceNow, JIRA)
•ITIL certification or similar qualifications
•Practical knowledge of any RDBMS, experience with SQL
•Experience in debugging, automated testing
•Good time-management, organizational, multi-task and prioritization skills
Work Result: 100
Skill Area: Application Development
Technology: JavaScript
Proficiency - Technology: Basic
Secondary Skill Area: Data Management & Analytics
Secondary Technology: MySQL DB
Proficiency - Secondary Technology: Basic

Application Support Specialist-2391

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