Vacancy description
Accenture
India, Bengaluru
Application Support Engineer - IT in Bengaluru, India is listed on Jobeax. Browse 30,000+ vacancies available.
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic work environment.
Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
Assist in the development and implementation of process improvements to enhance system stability and efficiency.
Jamf and Mac support administrator
Experience – 5 to 9 years (CL10)
The Mac Support Engineer / Jamf Administrator is responsible for the administration, deployment, automation, and advanced tier support of the organization s macOS device typically held by VIP users
Experience: 4 to 6+ years of hands-on enterprise IT experience focusing on macOS support and Mobile Device Management (MDM).
Jamf Expertise: Deep knowledge of Jamf Pro administration, patch management policies, and package building.
Experience with Bash, Python, or AppleScript for endpoint automation.
Strong understanding of macOS architecture, Apple hardware diagnostics, Directory Services, and networking protocols.
Jamf Certified Associate / Admin / Expert (Jamf 100/200/300)
Apple Certified Support Professional (ACSP) or equivalent
Collaboration Tools: Familiarity with ServiceNow, Jira, or enterprise ticketing platforms.
Strong troubleshooting skills with the ability to analyze and resolve complex software issues within macOS environments.
Experience in managing and supporting macOS operating systems in enterprise settings.
Familiarity with system monitoring tools and diagnostic utilities specific to macOS.
Ability to work with configuration management and deployment tools related to Apple macOS.
Good understanding of network protocols and security principles as they apply to macOS systems.
The candidate should have minimum 3 years of experience in Apple macOS Management.
This position is based at our Bengaluru office.
A 15 years full time education is required.
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