Supports work flow and solutions; trouble shoots user errors and supports reporting capabilities. Utilizes system monitoring utilities to monitor system availability. Extracts and compiles data system monitoring data to create availability scorecards and reports
Perform research, systems analysis and design and makes recommendations to management. Act as a liaison between IT, users and vendors in development and maintenance of systems. Identify, prioritize and report system problems, changes and enhancements to proper support locations and ensure that follow up is p erformed. Perform business analysis and interview clients to determine business needs and project scope. Review data from system monitoring utilities to prepare detailed reports on system availability. Maintain and administer system monitoring utilities. Ability to run small projects with minimal supervision. Independently, run technical calls and report to senior management Ability to run large transformation projects, handle multiple priorities with minimal supervision. Able to backstop for a Program Manager Level 1 position whenever needed.
Strong experience with Microsoft Power Automate Cloud Flows and Desktop Flows (RPA) Knowledge of Power Platform environments, solutions, and deployment processes Experience managing bots, machine groups, unattended automation, and gateways Ability to analyze execution logs, audit logs, exceptions, and error reports Understanding of Dataverse, connectors, authentication, and service accounts Provide Level 1/Level 2 support for Power Automate solutions by troubleshooting workflow failures, connectivity issues, authentication problems, and performance bottlenecks Experience with incident management, root cause analysis (RCA), and production support Good communication, documentation, and stakeholder management skills Knowledge of CI/CD and Power Platform ALM practices is preferred Understanding of Power Platform monitoring and governance tools is an advantageAdditional Preferred Branch(es) of Study

Rest API - Entry Level (1-3 Years)
.Net - Entry Level (1-3 Years)
Python - Entry Level (1-3 Years)
SQL - Entry Level (1-3 Years)
ServiceNow - Entry Level (1-3 Years)
Dynatrace - Entry Level (1-3 Years)
Rally - Entry Level (1-3 Years)
Competitive compensation and benefits package:

Competitive salary and performance-based bonuses
Comprehensive benefits package
Career development and training opportunities
Flexible work arrangements (remote and/or office-based)
Dynamic and inclusive work culture within a globally renowned group
Private Health Insurance
Pension Plan
Paid Time Off
Training & Development

With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

Application Support Analyst (.Net) (Remote)

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