Amazon Connect Engineer - Cloud Contact Center in Hyderabad, भारत

Role Overview : We are looking for an experienced Amazon Connect Engineer with strong contact center and AWS experience. The candidate will be responsible for designing, developing, integrating, and supporting cloud-based contact center solutions for large enterprise https://jobeax.com/link/D97KR0fNczjlIZqw Responsibilities : - Design and develop solutions using Amazon Connect, Amazon Lex, and AWS Lambda.- Build integrations with SSO, Active Directory, CRM, Case Management, WFM, and other contact center platforms.- Develop and maintain cloud-based applications and integrations using Python, https://jobeax.com/link/JSd7UYCSg572jJDY, or similar languages.- Design and implement solutions using APIs and web services.- Support production implementations and troubleshoot cloud-based solutions.- Work with cross-functional teams throughout the software development lifecycle.- Follow Agile/Scrum, CI/CD, and DevOps practices.- Design scalable, secure, and reliable AWS contact center solutions.- Participate in solution architecture, development, deployment, and production https://jobeax.com/link/SmIqDhLyzxAjrjGX Skills : - 8 - 10 years of relevant experience in software/cloud engineering.- Deep experience in the Contact Center domain.- Strong hands-on experience with Amazon Connect, Amazon Lex, and AWS Lambda.- Experience integrating contact center solutions with SSO, AD, CRM, Case Management, and WFM systems.- Strong knowledge of APIs and cloud integrations.- Experience with Python, https://jobeax.com/link/JSd7UYCSg572jJDY, or other development/scripting languages.- Strong understanding of SDLC, Agile, Scrum, CI/CD, and DevOps.- Hands-on experience with production implementations on AWS/public cloud platforms.- Minimum 2 years of experience architecting, building, and supporting AWS cloud solutions.- Strong problem-solving and communication https://jobeax.com/link/D1cYk5JWAvbfErTV Stack : - Amazon Connect, AWS, Amazon Lex, AWS Lambda, Python, https://jobeax.com/link/JSd7UYCSg572jJDY, API Integration, CRM, SSO, Active Directory, WFM, CI/CD, DevOps, Cloud Architecture. (ref:hirist.tech)