Amazon Connect Consultant - Cloud Contact Center in Delhi, भारत
Albireo Recruiters
Delhi, भारत
Job Summary : As a Consultant, you will lead contact center transformations on AWS-led platforms. You will support and contribute to business development, market unit growth, and project https://jobeax.com/link/L7GxCKcdrvEyQ1Ni & Responsibilities : - Lead teams in designing, developing, and implementing cloud contact center transformations.- Manage proposals and RFPs to ensure a continuous pipeline of opportunities.- Collaborate with market unit leads to identify market demand.- Grow the practice through hiring, nurturing, and upskilling team members.- Conduct design sessions, requirement gathering, and provide working demos to stakeholders.- Develop innovative strategies and operating models based on industry https://jobeax.com/link/RtOHo23RqXgZVqvL & Technical Skills : - Seasoned techno-functional professional with experience in large-scale business transformation.- Deep expertise in Amazon Connect, AWS Lex, Lambda, Pinpoint, Transcribe, and Comprehend.- Strong understanding of API-based integrations with Salesforce, ServiceNow, and Bot platforms.- Excellent communication, program management, and people management https://jobeax.com/link/D1cYk5JWAvbfErTV Stack : - AWS Contact Center, Amazon Connect, AWS Lambda, Lex bots, Pinpoint, Transcribe, Comprehend. (ref:hirist.tech)
... with strong contact center and AWS experience. The candidate will be responsible for designing, developing, integrating, and supporting cloud-based contact center solutions for large enterprise https://jobeax.com/link/D97KR0fNczjlIZqw Responsibilities : - Design and develop solutions using Amazon Connect, Amazon Lex, and ...
Position Overview: We are seeking a Mid-Level Software Development and Testing Engineer with strong experience in Amazon Connect and AWS. The ideal candidate will be skilled in full-stack development (Python, React) and also capable of performing manual testing to validate end-to-end contact center flows. Additionally, ...
... with strong experience in designing and implementing enterprise-scale Amazon Connect / CCaaS solutions, including contact flows, IVR, routing profiles, queues, Contact Lens and call recording Proven experience in contact center migrations from legacy platforms such as Avaya, Cisco or Genesys to Amazon Connect, including migration ...
... Amazon Connect.- 5+ years of experience with Interactive Voice Response (IVR).- 5+ years of experience in Customer Experience Design.- Strong experience with contact center technologies and customer-facing digital or voice products.- Experience with Amazon Lex, conversational AI, and self-service intent design.- Experience ...
... professionals, and our annual growth rate exceeds 25%. Job Description We are seeking a highly skilled Senior Amazon Connect Developer with deep expertise in AWS and Amazon Connect to lead the development of digital contact center solutions. The ideal candidate will have a strong background in cloud-based contact center platforms, ...
We are seeking an experienced Cloud Technology Consultant to serve as a strategic advisor and hands-on expert for enterprise clients embarking on their AWS cloud transformation journeys. In this Director-level role, you will shape cloud strategies, guide large-scale migrations, and influence adoption of cloud-native architectures ...