AI Order Processing & Customer Experience Executive

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 2,40,000 ₹ 2,00,000 - 2,40,000 /year

Experience

No experience required

No experience required

Apply By

30 Oct' 26

Posted 1 week ago

Fresher Job

119 applicants

About the job

Employment Type: Full-time

Neevas is looking for a detail-oriented and creative AI Order Processing & Customer Experience Executive to manage personalised storybook orders from start to finish.

Key Responsibilities:

1. Process and manage customer orders for personalised storybooks.
2. Communicate with customers over chat to understand requirements, collect photos, confirm details, and handle revisions.
3. Use AI tools such as ChatGPT, Grok, and other AI image-generation/editing tools to create personalised storybook illustrations.
4. Maintain consistency in the child's face, appearance, clothing, and other details across the book.
5. Review AI-generated images and make necessary corrections to meet Neevas quality standards.
6. Coordinate with the internal team for story, design, printing, and dispatch requirements.
7. Conduct a final quality check before completing each order.
8. Ensure orders are completed accurately and within the committed timeline.
9. Maintain order records and keep customers updated throughout the process.

Skill(s) required

ChatGPT Client Interaction Image Editing Prompt Engineering

Earn certifications in these skills

+ 6 more skills

Other requirements

Excellent written communication and customer-handling skills.

Comfortable using AI tools and learning new software quickly.

Strong attention to detail and visual understanding.

Basic image editing/design knowledge is a plus.

Ability to manage multiple orders and deadlines simultaneously.

Patience and willingness to perform detailed, repetitive work with consistency.

Freshers with the right skills and attitude are welcome.

Salary

Probation:

Duration: 3 months

Salary during probation: ₹10,000 - 12,000 /month (only for freshers)

After probation:

Annual CTC: ₹ 2,00,000 - 2,40,000 /year

Perks

Informal dress code

Number of openings

2

About Neevas

Neevas is a children's storytelling brand creating personalised and customised storybooks where every child becomes the hero of their own story. We combine creativity, technology, and storytelling to transform a child's name, personality, interests, and experiences into a unique book that families can cherish as a keepsake. Parents can choose from our existing story themes or create a completely customised story based on their child's interests, including adventure, fantasy, sports, space, family, friendship, and everyday experiences. Our mission is to make reading more personal, engaging, and memorable for children while helping parents preserve meaningful childhood memories. At Neevas, interns get hands-on exposure to a growing consumer brand across content, marketing, design, operations, technology, and product development.

Activity on Internshala

Hiring since September 2026

1 opportunity posted

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