Vacancy description
Magnet HR Consulting Services
India, Bengaluru
AI Operations Support Engineer in Bengaluru, India is listed on Jobeax. Browse 30,000+ vacancies available.
Job Description:We are seeking an experienced and detail-oriented AIOps Support Engineer to join our growing global technology team. In this role, you will perform hands-on, manual triage of alarms and monitoring alerts across a large and diverse application https://jobeax.com/link/3z5VAy9Q5Vti7gkf portfolio starts with 50 applications and scales to approximately 320 over two years, spanning various technology stacks, log aggregation tools, and lifecycle dispositions (Invest, Tolerate, Retire, Migrate). The immediate focus is disciplined, high-quality manual triage with a clear roadmap toward automated, proactive detection as our underlying telemetry backbone (built on OpenTelemetry) matures. This is a foundational human layer that makes accurate, standardized data and future automation https://jobeax.com/link/iyIjmajtGchUILsG Responsibilities:- Manual Tier 1 Triage: Monitor, detect, classify, and route incidents based on alarm and alert signals from a range of source applications.- Multi-Tool Observability: Interpret alerts from multiple log aggregation platforms (Dynatrace, New Relic, ManageEngine, Glassbox, etc.) and translate them into consistent, actionable incident data.- Telemetry and Data Stewardship: Help build and maintain a clean OpenTelemetry-based data backbone; flag inconsistent, noisy, or low-quality alert data to drive it toward a standardized state.- Proactive Monitoring: Contribute to the shift from reactive incident response toward proactive issue prevention by flagging patterns and gaps in monitoring coverage.- Ecosystem Tracking: Learn and track the technology stack, architecture disposition, and ownership of each supported application within a growing portfolio.- Cross-functional Coordination: Coordinate directly with the correct support groups and application owners to resolve or escalate incidents https://jobeax.com/link/AJHMnFNxc6XQBz1e Technical Competencies:- Application and Production Support (L1/L1.5)- Incident, Problem and Change Management (ITIL)- Application, Middleware and Database Log Analysis- Monitoring and Observability Tools (Dynatrace, New Relic, AWS CloudWatch, etc.)- OpenTelemetry and Distributed Tracing (Working knowledge)- Linux and Windows OS Troubleshooting- Basic Networking (TCP/IP, DNS, SSL, Load Balancers)- SQL and Database Query Analysis- API and Integration Troubleshooting (Postman, SOAP UI, etc.)- Hybrid Environment Support (On-Premises + Cloud)- ServiceNow / Jira Ticket ManagementMust-Have Skills:- 2 - 5 years of experience in application or production support (L1/L1.5), preferably in hybrid environments.- Strong understanding of the Incident Management Lifecycle, and ITIL concepts (Problem, Change Request, Service Request).- Basic CMDB concepts.- Hands-on experience with log aggregation technologies.- Working knowledge of JSON and XML, along with basic file/task automation.- Knowledge of IT infrastructure: VMs, firewalls, load balancers, containers, OpenShift (OCP), Kubernetes.- Unix Shell scripting and Windows batch file creation.- Basic understanding of TLS, SSL, tokens, and secret management.- Ability to support outage response, contribute to Root Cause Analyses (RCAs), and create runbooks.- Basic understanding of SLA/SLO concepts and data concepts (data latency, lineage, etc.).Nice-to-Have Skills:- Familiarity with AI concepts such as prompt engineering, knowledge graphs, and Retrieval-Augmented Generation (RAG).- Exposure to public cloud platforms (AWS, Azure, or GCP).- Scripting or automation experience beyond basic file automation (e.g., Python). (ref:hirist.tech)
Similar vacancies
75k
... product development and engineering teams to identify and resolve bugs and provide feedback on product improvements. - Interface with product development and support teams to share client feedback, generate requirements and evaluate and test new product solutions - Maintain and increase customer satisfaction and ensure retention ...
India, Bengaluru
Employee Forums
Role : Security Operations Center (SOC) LeadDepartment : Cyber Operations & EngineeringLocation : MumbaiExperience Required : 8 - 10 YearsReporting To : Head of Cybersecurity / CISORole Summary : The SOC Lead oversees 24x7 security operations, advanced detection engineering, and high-severity incident response. This role ...
India, Mumbai
As an AIML Engineer, you will be responsible for designing, developing, and deploying AI-powered applications and agentic AI solutions leveraging Python, LangChain, LangGraph, LLMs, RAG, Oracle Database 23c/26ai, and Oracle APEX. You will work closely with cross-functional teams to build scalable AI solutions that integrate ...
India, Hyderabad
As an AIML Engineer, you will be responsible for designing, developing, and deploying AI-powered applications and agentic AI solutions leveraging Python, LangChain, LangGraph, LLMs, RAG, Oracle Database 23c/26ai, and Oracle APEX. You will work closely with cross-functional teams to build scalable AI solutions that integrate ...
India, Delhi
... initial focus areas include semantic/hybrid search and retrieval and AI-powered operational automation such as intent-driven workflows, tool calling, customer/operations workflows, and integration with existing https://jobeax.com/link/vucdFCF5z7RxQXOS AI Engineer :Experience : 8 - 15 years of professional software engineering ...
India, Noida
As an AIML Engineer, you will be responsible for designing, developing, and deploying AI-powered applications and agentic AI solutions leveraging Python, LangChain, LangGraph, LLMs, RAG, Oracle Database 23c/26ai, and Oracle APEX. You will work closely with cross-functional teams to build scalable AI solutions that integrate ...
India, Chennai
... that AI-driven outputs align with specific industry requirements and regulatory standards.- Establish rigorous evaluation frameworks and monitoring protocols to maintain model accuracy, mitigate hallucinations, and ensure the ethical deployment of AI systems.- Mentor junior engineers and foster a culture of technical excellence ...
India, Bengaluru
... India (a hiring hackathon). Only shortlisted candidates will be invited. Department: Global Technology Role Overview MetLife is seeking an experienced Data Engineer to drive our digital and AI transformation journey. This role focuses on building modern data platforms, enhancing data storage and access, and ensuring seamless ...
India, Pune
Volante Technologies
... Define enterprise AI architecture and technology roadmap. Lead design and implementation of AI platforms, AI agents, and AI-powered products. Drive adoption of GenAI across software engineering, operations, and customer-facing products. Platform Engineering Build scalable AI platforms supporting RAG, Agentic Workflows, MCP ...
India, Pune
Avisoft
... and infrastructure-as-code practices.- Collaborate with architecture, cloud, security, operations, product, and business teams to deliver reliable and secure AI https://jobeax.com/link/iKfkA8JidHXTKcLW Skills:- 7+ years of professional software engineering experience, including 3+ years of hands-on experience in AI, ML, ...
India, Pune
... creating workflows for code authoring, automated test generation, incident response, and onboarding, leveraging tool use with human-in-the-loop gates. Ensure AI capabilities are intuitive and accessible to non-technical audiences, as needed. Collaborate with 'AI champions' across teams to foster an AI-native engineering ...
India, Bengaluru
Axtria - Ingenious Insights
... Individual Contributor in the Analytics and Development team and solve real-world problems using cutting-edge capabilities and emerging technologies based on LLM/GenAI/GPT.- Software development experience in Python is needed as backend for UI based applications.- Be a part of large delivery teams working on advanced projects ...
India, Pune
IMerit Technology
... platforms. Comfort working in Agile, distributed teams using tools like Git, JIRA, and Slack. You'll work at the intersection of AI, data infrastructure, and impact—contributing to platforms that ensure AI is explainable, auditable, and ethical at scale. Join a team building the next generation of intelligent data operations.
India, Bengaluru
fedex gcs
... scalable automation using RPA platforms, Agentic AI workflows, and advanced ChatBot technologies to improve operational efficiency and digital capabilities. The AI Engineer will develop and support RPA Projects and AI-driven chatbot solutions for cross-functional teams across our diverse and growing Infosec organization. ...
India, Rāniganj
... solutions against architectural best practices. Deliver data migrations between legacy & modern platforms Design & deliver data warehousing solutions and key data engineering workstreams for any required solution. Support cross-functional teams across the data space. 3+ years of experience designing and building scalable distributed ...
India, Chennai
Axtria - Ingenious Insights
... Individual Contributor in the Analytics and Development team and solve real-world problems using cutting-edge capabilities and emerging technologies based on LLM/GenAI/GPT.- Software development experience in Python is needed as backend for UI based applications.- Be a part of large delivery teams working on advanced projects ...
India, Gurugram
Weekday AI
... processing, model development, and production deployment . You will work closely with engineering, product, and business teams to translate requirements into scalable AI/ML solutions and take models from experimentation through production. Requirements KEY RESPONSIBILITIES - Design, develop, test, and deploy scalable AI/ML models ...
India, Bengaluru
fluke health solutions
... query optimization and data access strategies for APIs serving real-time compliance dashboards, establishing benchmarks and SLOs Lead data infrastructure work for AI/ML features, including dataset curation, feature engineering, and pipeline design supporting cloud-native AI capabilities Define and enforce data quality standards, ...
India, Bengaluru
Costco IT
... pipeline delivery and support. Identifies ways to improve data reliability, efficiency, and quality of data management Participate in off hours 24/7 on call support on a rotational basis 5-8+ years’ experience engineering and operationalizing data pipelines with large and complex datasets. - 5-8+ years’ hands-on experience ...
India, Hyderabad
Antern Technologies
300k - 400k
... responsibilities include modeling and structuring data, implementing ETL processes, optimizing data storage and retrieval, and collaborating with product, engineering, and analytics teams to support business reporting and AI-driven initiatives. Bulk historical load from the systems of record (Aderant matters and parties ...
India, Bengaluru