1. Agile Scrum Master

Who are we

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

Role Overview

Owns the Agile delivery cadence for the POD — facilitating ceremonies, maintaining JIRA hygiene and removing impediments for a larger, distributed cross-functional team spanning onsite and offshore members.

Experience Profile

6 to 8 years overall IT delivery experience, including 4+ years as a dedicated Scrum Master / Agile lead facilitating larger or multi-stream teams. An experienced Agile master comfortable coaching a sizeable team is essential.

Key Responsibilities

Facilitate all Scrum ceremonies — daily standups, sprint planning, reviews and retrospectives — across a larger, distributed team.

Own and maintain JIRA boards, sprint hygiene, and burndown/velocity reporting and dashboards.

Identify, track and remove impediments; manage dependencies across onsite (US) and offshore (India) members.

Coach the team on Agile/Scrum best practice and drive continuous improvement.

Partner with the Business Analyst and Tech Lead on backlog refinement and prioritisation.

Report sprint health, risks and progress to programme leadership.

Required Skills

Strong hands-on JIRA / ADO administration and Agile metrics/reporting.

Proven experience running Scrum for larger or multi-stream teams.

Excellent facilitation, stakeholder management and impediment resolution.

Comfortable coordinating across onsite/offshore time zones.

Preferred / Nice-to-have

CSM / PSM / SAFe Scrum Master certification (uplifts the offering).

Exposure to insurance / underwriting or other regulated-domain delivery.

Agile Scrum Master

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