About upGrad Founded in 2015, upGrad is Asia’s largest integrated Learning, Skilling, Workforce Development, and Placement company. Its offerings include online and hybrid degrees, study abroad programs, certifications, bootcamps, and doctorates for working professionals. Through its B2B arm, upGrad also provides enterprise training, recruitment, and staffing services. With 10M+ learners across 100+ countries, 300+ global university partners, 2500+ pathway connections, and 20,000+ recruitment partners, upGrad continues to empower careers worldwide.
Learn more:
About the Role As an Academic Counsellor, you will play a key role in guiding potential learners, helping them identify the right career path, and showcasing how upGrad’s programs can accelerate their journey. You will be responsible for driving enrollments and revenue by nurturing leads, providing consultative counselling, and closing sales in a highly competitive environment.
5 Reasons to Join upGrad Offline Learning Centres
Performance Incentives: Target monthly incentive of INR 30,000, with potential to earn 1.5X/2X of that based on performance.
Career Growth: Promotion opportunities in 1 year or lateral movement across other Business Units at upGrad.
Continuous Upskilling: Access 100% free upGrad programs for yourself and a 50% discount for your family.
Comprehensive Health & Wellbeing: Benefit from INR 5L medical insurance for yourself and your family, plus a 24x7 mental health helpline for all-round support.
Employee Referral Bonus: Receive INR 15,000 for every successful employee referral – bring great talent to upGrad and get rewarded.
Key Responsibilities
Engage with potential learners through calls, video sessions, and in-centre meetings to understand their career goals and recommend suitable programs.
Drive weekly & monthly enrollment and revenue targets by effectively converting leads into admissions.
Manage the complete sales lifecycle from first interaction to enrollment and post-sales support.
Track and improve key performance metrics such as counselling sessions, conversion rates, and revenue.
Maintain accurate learner records on CRM and share feedback with the Marketing team to improve lead quality.
Work closely with centre teams to ensure a smooth learner journey and high satisfaction levels.
Skills & Experience
Graduate with 1–5 years of experience in consultative or B2C sales (education industry exposure preferred).
Strong communication, persuasion and relationship-building skills.
Organized, detail-oriented and able to manage multiple priorities under pressure.
Empathetic listener with ability to build trust and focus on learner success.
Comfortable with CRM tools and basic MS Office proficiency.
Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. All employment is decided on the basis of qualifications, merit, and business need.
... such as marketing, academic, and operations Conduct virtual or in-person counselling sessions Bachelor's degree in any field - 1–5 years of experience in admissions, counselling, sales, or EdTech - Basic knowledge of CRM tools and MS Office - Experience in EdTech, education counselling, or training institutes Exposure ...
... closely related role, with a proven track record of driving application/enrolment conversions . - Prior experience in a higher education institution, B-school, university or education ecosystem is essential. - Demonstrated ability to manage the admissions funnel end-to-end , from lead qualification and counselling to application ...
... closely related role, with a proven track record of driving application/enrolment conversions . - Prior experience in a higher education institution, B-school, university or education ecosystem is essential. - Demonstrated ability to manage the admissions funnel end-to-end , from lead qualification and counselling to application ...
... duration, and career prospects to prospective students. Follow up with leads through calls, WhatsApp, and other communication channels. Convert enquiries into admissions and achieve monthly admission targets. Understand students' career goals and recommend suitable courses. Maintain regular follow-ups and update lead/student ...
... academic counselling, admissions, or a related field (freshers with strong communication skills may also apply). Knowledge of CRM software and MS Office Office-based or hybrid work setup, depending on the institution. Competitive salary with incentives based on admissions. Opportunities for professional growth and training.
We're Hiring | Admissions Counsellor / Tele-Counsellor Amity University Hyderabad is looking for an experienced and result-oriented Admissions Counsellor / Tele-Counsellor to join our admissions team. If you are passionate about student counselling, lead conversion, relationship building, and driving admissions closures, ...
... university programs. Lead the conversion process from initial enquiry to final enrollment, ensuring a high-quality student experience. Master and manage the University ERP system to track lead status, manage documentation, and generate performance analytics. 3–5 years of experience in University Admissions, Career Counseling, ...
... rounds, case presentations, grand rounds, journal clubs, and seminar monitoring. Examiner & Evaluator Duties: Serve as an internal or external examiner for university super-specialty ($DM/DNB$) theory and practical examinations. Clinical Research & Scholarly Output Research Leadership: Direct institutional clinical trials ...
... academic success, and personal development. This role involves individual and group counseling, crisis intervention, outreach, referral, and collaboration with university stakeholders to foster a supportive campus environment. Provide one-on-one academic, career, and personal counselling to students. Refer students to external ...
Job Description Become a product expert and be able to present company products to new and old users. Connecting and counselling of Potential customers. Maintaining connections with prospects through outbound calls , mailers etc. Collaborate with teammates and work towards closing sales.
... Responsibilities include providing educational consultation to students, guiding them in selecting appropriate universities and programs, assisting with the university application and admissions process, and offering visa assistance support. Proficiency in Educational Consulting and Consulting to guide students through academic ...
Position Summary: The Executive Assistant (EA) to the Dean provides high-level administrative, operational, and strategic support to the Dean of the Faculty of Business.
... information and guidance regarding Undergraduate, Postgraduate, and PhD programs offered by the university. - Effectively present the value proposition of the university, programs, and learning opportunities to prospective students. - Convert qualified leads into successful student enrolments/admissions. - Manage the complete ...
Summary You will be responsible to provide an excellent and consistent level of administrative support to your internal customers. The Human Resource Officer is responsible to assist the Human Resources Manager in the efficient running of the Human Resources Department Qualifications University Degree/Diploma - preference ...
India, Mumbai
View vacancy
IR.MITWPU -Dr. Vishwanath Karad MIT World Peace University
... (or an equivalent grade on a point scale wherever grading system is followed) in MCA / M.Sc. Computer Science or a relevant/allied subject from an Indian University, or an equivalent degree from an accredited foreign university Bachelor's degree in BCA / B.Sc. Computer Science preferred as the qualifying undergraduate ...
About the Role : Leap Scholar is a one-stop platform for any aspirant wishing to study abroad. It is a transaction platform for students to apply to the university of choice. The charter for this role will include : Conduct online telephonic and/or virtual counselling sessions with students interested in studying abroad ...
Admissions Officer / Application Processing Officer Business Unit: Global Study Partner (GSP) Location: Noida Work Mode: Work From Office Working Days: Monday to Friday Shift: As per business requirements Experience: 2+ Years About the Role We are looking for an experienced Admissions Officer / Application Processing Officer ...
... Support students with application form filling, document submission, and fee payment. Lead Management: Handle inbound and outbound calls and convert leads into admissions. Maintain daily logs of interactions and conversions. Meet weekly/monthly targets for counseling and admissions. Student Engagement: Coordinate with academic ...
... operational workflows in a high-growth environment. Accounts Payable & Payment Operations Maintain accounts payable records and supporting documentation. Partner & University Operations Coordinate with channel partners for learner enrollment data, admission status updates, and revenue tracking. Liaise with university finance and ...