Admission Counselor in भारत

Thispositionislistedonbehalfofapartnercompany,whichmanagesallapplicationsandnextsteps. OurpartnerislookingforanAdmissionCounselorbasedinIndia. Wearelookingforamotivatedandresults-drivenAdmissionCounselortohelpprospectivestudentsmakeinformeddecisionsabouttheireducationandcareerpaths. Inthisrole,youwillguidestudentsthroughcourseselection,eligibilityrequirements,admissions,andenrollment,ensuringapersonalizedandsupportiveexperience. Youwillengagewithprospectivelearnersthroughinboundinquiriesandoutboundcalls,buildingrelationshipsandconvertingqualifiedleadsintosuccessfulenrollments. Workinginafast-paced,target-orientedenvironment,youwillcombineconsultativecounselingwithsalesexpertisetohelpstudentsidentifyprogramsalignedwiththeirambitions. Youwillcollaboratewithadmissionsteams,maintainaccurateCRMrecords,andcontributetothegrowthofanexpandingonlineeducationbusiness. Thisisanopportunitytomakeameaningfulimpactonlearners'futureswhiledevelopingyourskillsineducationcounseling,customerengagement,andsales. Accountabilities - Provide personalized academic and career counseling to prospective students, addressing questions about courses, eligibility criteria, admission procedures, tuition fees, and scholarships. - Explain program structures, learning methodologies, key features, and potential career opportunities to help students make informed educational decisions. - Generate, qualify, and manage leads through outbound cold calling, inbound inquiries, and proactive follow-ups. - Convert prospective students into enrolled learners while consistently achieving monthly enrollment and sales targets. - Guide applicants through the admissions process, manage application-related queries, and maintain clear and timely communication with students and parents. - Follow up on enrollment confirmations, resolve concerns, and coordinate with internal admissions teams to ensure a smooth enrollment experience.

- Build, expand, and maintain a database of prospective students, keeping all counseling interactions and lead updates accurately documented in CRM systems. - Monitor education industry trends, competing programs, and emerging career pathways to provide relevant and up-to-date guidance. - Maintain a student-focused approach while balancing enrollment targets, service quality, and operational efficiency. Requirements - Education: A bachelor's or postgraduate degree in any discipline; qualifications in education, psychology, or related fields are advantageous. - Relevant experience: Approximately 2–4 years of experience in academic counseling, career guidance, admissions, educational sales, or a similar customer-facing role. The original posting also references 2–5 years of overall experience. - Communication skills: Fluency in both English and Hindi is mandatory, with strong verbal and written communication abilities. - Sales and persuasion: Demonstrated ability to engage prospective students, understand their needs, address objections, influence decisions, and convert leads into enrollments. - Counseling and interpersonal skills: Strong listening, relationship-building, and problem-solving abilities, with a genuine interest in helping students achieve their academic and professional goals. - Organization and follow-up: Ability to manage a high volume of leads, prioritize tasks, maintain accurate records, and follow up consistently throughout the admissions journey. - Technical proficiency: Working knowledge of Microsoft Office and familiarity with CRM tools are preferred. - Industry awareness: Understanding of education systems, academic programs, and career pathways is beneficial, with training provided where needed. - Target orientation: A proactive, self-motivated approach, with the ability to perform in a fast-paced, performance-driven environment. - Work schedule: Flexibility to work six days per week, with a rotational weekly day off.