Answer and direct phone calls in a polite and friendly manner.
Welcome visitors warmly and make them feel comfortable.
Schedule appointments and update the calendar.
Arrange staff meetings and take detailed minutes.
Prepare communications, such as memos, emails, invoices, reports, and other correspondence.
Create and maintain filing systems, both electronic and physical.
Manage projects and research as required.
Maintain supplies inventory by checking stock to determine inventory levels, anticipating needed supplies, placing, and expediting orders for supplies.
Requirements and Skills
Proven experience as an Administrative Assistant, Virtual Assistant, or Office Admin Assistant.
Knowledge of office management systems and procedures.
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
Excellent time management skills and the ability to prioritize work.
Attention to detail and problem-solving skills.
Excellent written and verbal communication skills.
Strong organizational skills with the ability to multitask.
Education, Experience, and Licensing Requirements
High school diploma or equivalent; associate’s degree preferred.
Certified Administrative Professional (CAP) or Microsoft Office Specialist (MOS) certification is a plus.
Previous experience in an administrative role is preferred but not required.
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