CTC (ANNUAL)

Competitive salary Competitive salary
Experience

3 year(s)
3 year(s)
Apply By
Not Provided
Posted today
Job
Be an early applicant
About the job
Role Objective
Own the usage, health, relationship and growth of existing Tagway customers.
This is not a traditional sales role. The AM acts as the customer's trusted point of contact, ensuring continuous product adoption and building long-term relationships that lead to recurring and expansion revenue.

Usage Value Trust Revenue Growth

Key Responsibilities

Drive customer usage and adoption, with particular focus on regular and accurate stock checks.
Own the overall customer relationship and ensure a high level of service.
Understand customer operations, stakeholders and future business plans.
Identify declining usage/customer-health risks and coordinate internally for resolution.
Manage approximately 60 accounts through structured CRM, Cycle Tasks, Account Reviews and visits.
Grow revenue through tags, AMC, licenses, additional stores and other Tagway solutions.
Generate references and introductions from satisfied customers.

Key KPIs

Customer Usage & Stock-Check Health
Customer Health & Retention
Revenue Growth per Account
Customer Engagement & References

Ideal Candidate

36 years in B2B Customer Success / Account Management / Client Services.
Strong ownership and service mindset.
Excellent relationship and stakeholder-management skills.
Highly structured with strong CRM and follow-up discipline.
Commercially curious without being transactional.
SaaS, ERP, POS, Retail Tech or B2B technology experience

Bare minimum eligibility
Previous account management experience (Domestic market)
Should be comfortable for 6 days Onsite
Willingness and ability to travel (North India)

Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. have minimum 3 years of experience
Salary
Probation: Duration:
Salary during probation:
After probation:
Annual CTC: Competitive salary
Number of openings
1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

Additional Questions
Sign up to continue
Candidate sign up
Sign up/ Login with Google
Sign up with Email

OR
By continuing as a candidate, you agree to our T&C .

Already registered?
Login
Sign up to continue
Candidate sign up
Sign up/ Login with Google
Sign up with Email

OR
By continuing as a candidate, you agree to our T&C .

Already registered?
Login

Account Manager (Immediate Start)

Start with your email