Vacancy description
wpp production
India, Chennai
Account Executive - Technology, Media & Services in Chennai, India is listed on Jobeax. Browse 30,000+ vacancies available.
About WPP Production
We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.
WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. Transcreation Account Manager – WPP Production
About WPP Production We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world. WPP Production is part of WPP.
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. A hybrid working model We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Overview Our Transcreation Account Managers (TAM) are responsible for delivering projects on time, on specification and on budget. They must demonstrate a good understanding of project management methodologies and CAT tools, excellent linguistic skills, and knowledge of best practices. The TAM is the key point of contact for their projects and the person who relays information about timings, scope, budget, resources, and changes to the project plan. They have good problem-solving skills, a desire to learn and a passion for languages, cultures, marketing, and advertising.
Displays understanding of the client's needs to deliver high satisfaction levels in terms of quality and timeliness, share feedback with the wider team and escalate any concerns to the relevant stakeholders
Acts as the primary client contact for the localisation project delivery, structuring regular status and communications with clients and internal stakeholders, defining scope and approach, setting and managing expectations and deliverables, and troubleshooting issues as they arise and, if required, escalating to their manager Collaboration
Partners with Client Service, Production and Finance to ensure a smooth process, proper resource allocation and a superior result
Demonstrates strong collaboration skills with internal teams and key external partners to ensure quality and adherence to production guidelines for key deliverables Process
Manages small-to-medium projects independently, from initiation through to completion (briefing to billing)
Takes responsibility for the quality of the transcreation and Language services delivered to the client
Working with Talent Management, provides constructive feedback to freelance linguists at the end of each project to drive continuous improvement
Keeps projects on track through clear task lists, timing schedules and trackers
Identifies potential project risks and develops contingency plans and if needed, escalates to Senior Transcreation Account Manager and/or Transcreation Team Lead
Liaises with clients/agencies/suppliers to obtain schedules, briefs, assets, technical specifications
Ensures the highest quality is always delivered to clients Financials
Owns project budget and tracking of all costs throughout the project lifecycle, reconciles estimates to actuals, and resolves budget discrepancies among disciplines, vendors, and clients
Manages POs, runs financial reporting and bills against project budgets Essential Skills /
3+ years' proven experience of working in a Localisation Project Management role with a strong emphasis on creative language projects requiring detailed transcreation knowledge
Understanding of languages and the creative development process as well as quality assurance methodologies
Proven experience of servicing international clients and managing their projects in multiple markets with multiple stakeholders
Strong communication skills including solid experience in client communication
Fluent oral and written English is essential
Highly organised, detail-oriented, and quality-oriented, and customer-focused with a clear understanding of international brand challenges
Strong skills in prioritisation and time management
Complaint management experience
CAT Tool / TMS experience
At WPP Production, you'll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. With access to diverse projects, global career opportunities, and the backing of WPP's unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.
Inclusion and Impact
We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Data
We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the 'Submit Application' button at the bottom of this page, this will send all the information you have added to WPP Production. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
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