30320-Sr. Support Analyst / Lead
Position Description
Job Title: Sr. Support Analyst / Lead
Position: Specialist System Enginee
Experience: 7 - 9 Years
Category: Infrastructure /Cloud
Location: Chennai
Position ID: J1026-1660
Employment Type: Full-time
Job Summary – Cloud DevOps & Infrastructure Engineer (Chennai/Mumbai)
We are seeking a Cloud DevOps & Infrastructure Engineer with strong expertise in Cloud Platforms, Infrastructure as Code (IaC), DevOps practices, and containerized environments. The role focuses on managing cloud infrastructure, automating deployments, supporting modern application platforms, and ensuring high availability.
Direct responsibilities:
The person will have direct responsibilities and going to work on below mentioned tools.
Cloud (mandatory):
. Cloud infrastructure (Hybrid Cloud, Multi Cloud...)
. General knowledge of AWS
. Load Balancing
. Microservices
. Containers (Dockers, Kubernetes)
. SSL/TLS security (Certificates management...)
. Infrastructure as a code "laC" (mandatory):
. Terraform
. Ansible
. Gitlab
. Gitlab Cl
Technical & Behavioral Competencies
Cloud (nice to have):
. Apigee
. Istio
. Illumio
Nginx (nice to have):
. Configuration
. Reverse Proxy
. Load balancing gRPC
General hard skills:
. DevOps
. API management
. Log management
. Performance and Tuning
. Proxy configuration
. Scripting
. Monitoring / Alerting
. Python (is a plus)
Specific Qualifications (if required)
. Agile environment
. Follows the Customer processes for projects, incident and change management.
. Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi cultural environment, flexible, customer oriented, understand risk awareness.
. Motivated self starter, process oriented with high attention to detail
. Quick self starter, pro active attitude.
. Good communication skills, good analytical and synthesis skills.
. Autonomy, commitment, and perseverance.
. Ability to work in a dynamic and multicultural environment.
. Flexibility (in Peak periods extra efforts may be required).
. Open minded and show flexibility in self learning new technologies/tools.
. You are customer minded and can translate technical issues into non technical explanations.
. You are always conscious about continuity of services.
. You have a very good team spirit and share your knowledge and experience with other members of the team.
. Working in collaboration with team.
. Client oriented, analytical, initiative oriented and able to work independently.
. Be flexible and ready to provide support outside of Business hours (on call).
. Able to take additional responsibility.
. Able to work from base location Chennai/Mumbai (Whichever is your base location) during hybrid model.
Skills referential
Behavioral Skills: (Please select up to 4 skills)
. Ability to collaborate / Teamwork
. Attention to detail / rigor
. Ability to synthetize / simplify
. Communication skills oral & written
Transversal Skills: (Please select up to 5 skills)
. Analytical Ability
. Ability to set up relevant performance indicators
. Ability to develop and leverage networks
. Ability to develop others & improve their skills
#LI-SB2
Your future duties and responsibilities
Required qualifications to be successful in this role
Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
Come join our team—one of the largest IT and business consulting services firms in the world.